Financial & Insurance Services
Overview
KZM supports financial and insurance organisations as they navigate rapid digital change, heightened regulatory expectations, and evolving customer demands.
We help banks, insurers, superannuation funds, and fintech innovators modernise their technology ecosystems, strengthen risk and compliance, optimise operations, and deliver seamless digital experiences.
Our approach blends deep industry expertise with practical delivery capability, empowering organisations to operate securely, efficiently, and with confidence.
Our Core Offering
1. Digital Transformation & Customer Experience
- Omnichannel banking and digital self-service
- Claims and policy lifecycle digitisation
- Member portals and superannuation digital journeys
- Fintech integration, product development & digital onboarding
- Customer experience mapping and service redesign
2. Payments, Core Systems & Modernisation
- Core banking and policy administration system uplift
- Payments modernisation (NPP, ISO 20022, real-time payments)
- Cloud migration for regulated financial environments
- Middleware, API, and microservices integration
- Legacy decommissioning and platform consolidation
3. Risk, Compliance & Regulatory Advisory
- Financial services regulatory compliance (APRA, ASIC)
- Risk management frameworks & controls testing
- Conduct risk, operational risk & compliance uplift
- Fraud prevention, AML/CTF, and transaction monitoring
4. Cybersecurity & Resilience
- Cybersecurity maturity assessments
- Identity & access management (IAM)
- Threat detection, SIEM, SOC uplift
- Business continuity & disaster recovery
- Third-party risk and supply chain security
5. Data, Analytics & Decision Intelligence
- Data strategy, governance & lineage
- Customer analytics and segmentation
- Risk modelling and predictive insights
- AI/ML for fraud detection and claims processing
- Data warehouse and data lake implementations
6. Program Delivery, PMO & Transformation Support
- PMO-as-a-Service for enterprise programs
- Transformation delivery and change management
- Vendor and partner coordination
- Portfolio prioritisation and benefits measurement
Partner with our experts to imagine beyond, deliver today.
To explore how our tailored solutions can accelerate your organization’s success.
Areas of expertise
KZM has expertise across multiple sectors spanning from traditional industries to cutting-edge fields.
Digital Banking & Customer Experience
Salesforce Financial Services Cloud
Microsoft Dynamics 365
Temenos Infinity • Backbase • Q2
FIS & Fiserv digital banking platforms
Core Banking, Payments & Fintech
Temenos T24 • Finacle • FIS • Fiserv
Mambu • Thought Machine (core banking)
NPP / ISO 20022 platforms
Open Banking & API gateways
Data, Analytics & AI
Power BI • Tableau • Qlik
Azure Synapse • Databricks • Snowflake
Azure ML • SageMaker • Vertex AI
Fraud analytics & AML platforms
Cybersecurity & Identity
Microsoft Defender • CrowdStrike
Palo Alto • Fortinet
Okta • Azure AD
SIEM: Splunk • Sentinel
Risk, Compliance & Governance
APRA-aligned GRC platforms
ServiceNow GRC • Archer
AML/CTF: NICE Actimize • FICO TONBELLER
Cloud & Integration
Azure • AWS • GCP
MuleSoft • Boomi • Apigee
Microservices & container platforms (Kubernetes)
Technologies & Platforms
To support our offerings, we focus on key platforms and technologies that are proven, scalable and enterprise-grade. Here are example technologies and platforms we partner with and can implement:
Case Studies & Insights
Partner with our experts to imagine beyond, deliver today.
Ready to transform your business with cutting-edge technology?
Let's discuss your project and explore the possibilities.