Health, Aged Care & Social Services
Overview
KZM partners with public and private health providers, aged care organisations, disability services, and community support agencies to improve service delivery, uplift digital capability, and strengthen operational performance.
We help organisations modernise clinical and care systems, enhance workforce efficiency, meet regulatory standards, and deliver safer, more connected experiences for patients, residents, clients, and families.
Our approach blends sector expertise with practical delivery, supporting better outcomes for people and communities.
Our Core Offering
1. Digital Health Transformation & Care Experience
- Digital patient journeys & virtual care enablement
- Clinical system modernisation (EHR, PAS, EMR)
- Care management and client record digitisation
- Aged care and disability service digitisation (case notes, care plans, NDIS workflows)
- Digital front-door and self-service portals
- Telehealth, remote monitoring & mobile workforce solutions
2. Clinical, Care & Operational System Integration
- Integration of EHR/EMR, PAS, LIS, RIS/PACS
- API & interoperability frameworks (FHIR, HL7)
- Aged care facility systems integration (Rostering, ESM, Medication Management)
- Disability support platform integrations
- Legacy system replacement and cloud migration
3. Workforce, Scheduling & Service Delivery Optimisation
- Workforce planning & rostering optimisation
- Mobile care worker enablement
- Clinical workflow redesign
- Capacity and demand modelling
- Training, change management & adoption support
4. Governance, Regulatory Compliance & Safety
- Health regulatory compliance and accreditation (NSQHS, NDIS, Aged Care Standards)
- Clinical safety, risk and quality frameworks
- Incident management, reporting & auditing
- Privacy, data governance & secure information sharing
- Infection prevention and control uplift
5. Cybersecurity, Risk & Resilience
- Cybersecurity uplift for clinical & care systems
- Identity & access management (IAM)
- SOC and threat monitoring
- Business continuity & disaster recovery
- Vendor and third-party risk management
6. Data, Analytics & Population Insights
- Data strategy, governance & quality uplift
- Clinical, operational and financial dashboards
- Predictive analytics for care demand and resource planning
- AI-assisted decision support (triage, risk scoring, appointment optimisation)
- Care outcomes measurement & reporting
7. Program Delivery, PMO & Transformation Support
- PMO-as-a-Service for clinical, digital or facility programs
- ICT transformation delivery
- Vendor management & procurement support
- Benefits realisation & continuous improvement
Partner with our experts to imagine beyond, deliver today.
To explore how our tailored solutions can accelerate your organization’s success.
Areas of expertise
KZM has expertise across multiple sectors spanning from traditional industries to cutting-edge fields.
Clinical & Care Systems
EPIC • Cerner • MEDITECH
Best Practice • Genie • Communicare
AlayaCare • CareLynx • Civica Care Systems
Telstra Health platforms • Medi-Map
Aged Care & Disability Support Platforms
iCare • AutumnCare • Sandwai
Lumary (NDIS) • Brevity • SupportAbility
Procura • eCase (Epicor)
Interoperability & Integration
HL7 • FHIR • API Gateways
MuleSoft • Boomi • Rhapsody
Orion Health Integration Engine
Workforce, Rostering & Mobility
Humanforce • Deputy • Kronos UKG
ShiftCare • Skedulo
Microsoft Power Apps for mobile care workflows
Digital Health & Virtual Care
Telehealth platforms (HealthDirect, Coviu)
Remote monitoring solutions
Patient engagement and self-service portals
Data, Analytics & AI
Power BI • Qlik • Tableau
Azure Synapse • Snowflake • Databricks
Healthcare analytics & predictive modelling tools
Cybersecurity & Identity
Microsoft Defender • CrowdStrike
CyberArk • Okta • Azure AD
SIEM: Splunk • Sentinel
Collaboration & Productivity
Microsoft 365 (Teams, SharePoint)
Google Workspace
Secure communications & clinical messaging platforms
Technologies & Platforms
To support our offerings, we focus on key platforms and technologies that are proven, scalable and enterprise-grade. Here are example technologies and platforms we partner with and can implement:
Case Studies & Insights
Partner with our experts to imagine beyond, deliver today.
Ready to transform your business with cutting-edge technology?
Let's discuss your project and explore the possibilities.